Contact Us

CONTACT CHUANHE ESS

Let’s Build Your Energy Storage Solution

Contact our team for product information, factory pricing, OEM and ODM services, wholesale cooperation, technical support or customized energy storage solutions.

Typical response time: 4–8 hours
Get in Touch

How Can We Help?

Select the most suitable contact method or submit your inquiry through the Shopify contact form below.

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Email Us

Send us your product, order, partnership or technical-support inquiry.

shenzhen.chuanhe@gmail.com
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Sales & Quotations

Request factory pricing, product recommendations, technical specifications, sample orders or shipping quotations.

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OEM & ODM Projects

Discuss logo branding, product appearance, packaging, battery capacity, BMS, application development and system customization.

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Technical Support

Contact us for product setup, compatibility, troubleshooting, warranty service or after-sales assistance.

Company Information

Chuanhe Energy Storage Systems Co., Ltd.

CHUANHE ESS is a professional energy storage equipment manufacturer specializing in portable power stations, LiFePO4 batteries, residential energy storage, solar panels and customized OEM and ODM solutions.

Brand CHUANHE ESS
Registered Address Shenzhen, China
Response Time Typically within 4–8 hours
Inquiry Categories

What Can You Contact Us About?

Product Information Models, battery capacity, output power, specifications and compatibility.
Factory Pricing Retail, sample, wholesale, distributor and project quotations.
OEM & ODM Logo, enclosure, packaging, BMS, application and interface customization.
Partnership Distributor, wholesaler, installer, EPC and private-label cooperation.
Shipping & Orders Delivery estimates, lithium-battery shipping, customs and order status.
Warranty & Support Troubleshooting, damaged products, warranty claims and technical assistance.
Faster Assistance

Information to Include in Your Inquiry

Providing the following information will help our team prepare a more accurate recommendation or quotation.

✓ Your full name and company name
✓ Country or destination market
✓ Product model or product category
✓ Battery capacity and output requirements
✓ Estimated order quantity
✓ Required voltage, frequency and socket type
✓ Required certifications
✓ OEM or ODM customization requirements

Send Us a Message

Complete the contact form below and tell us how we can help. Our team will review your request and respond as soon as possible.

For order or warranty inquiries: please include your order number, product model, serial number and a clear description of the issue. Photographs or videos may be requested after our team contacts you.
Quick Answers

Contact Questions

How quickly will your team respond?

Our team typically responds within 4–8 hours. Complex customized projects may require additional time for technical evaluation.

Can I request a customized quotation?

Yes. Please provide the required product type, battery capacity, output power, quantity, destination and customization requirements.

Do you support OEM and ODM services?

Yes. We support logo branding, enclosure design, packaging, battery configuration, BMS, communication protocols, interfaces and selected application-development services.

Can you help arrange international shipping?

Yes. Shipping options depend on the product, battery classification, quantity and destination. Contact us for a suitable logistics quotation.

Start Your Project with CHUANHE ESS

Whether you need a standard product, a small sample order, a wholesale quotation or a fully customized energy storage system, our team is ready to support your project.

Email Our Team